Background
Visitors to Tanzania’s Kilimanjaro Hotel can test their luck playing roulette, card games, and slot machines for big money and big prizes at the hotel’s Galaxy Casino. Galaxy hosts up to 400 gamblers day and night, but the casino does not rely on mere luck for a great video security system. They made a safe bet on Hikvision components to provide sharp imaging and reliable video surveillance. Tontan Project Technology Co. Ltd., well known in Tanzania as Contractors for air conditioning, electrical, telecommunications, and ICT needs, was called upon to complete this exciting project.
Challenges Casinos pose some of the most challenging environments for security cameras – low illumination, smoky air, flashing lights, and people constantly moving about. Using a limited and aging analog system, Galaxy’s owner had extreme difficulty gathering clear evidence from a game table when a critical event occurred. Coaxial cable connected the original CCTV system, so Hikvision’s own line of HD-TVI products – better known as Turbo HD – was the perfect fit for this upgrade.
Solution Now, ninety of Hikvision’s Turbo HD cameras keep watch in and around the casino without any dead angles – sixty DS-2CE56D7T-IT3Z and thirty DS-2AE4123TI. There is one control room using three DS-7332HQHI-SH DVRs and the powerful DS-1100KI Keyboard. In addition to the gaming areas, cameras are installed in the corridors and reception desk area as well. Picture quality from the Turbo HD cameras and recorders – Hikvision’s proprietary HD-TVI technology line – came out decidedly superior to that of the previous, analog set up. Hikvision components are highly stable and easy to operate. Moreover, staff at Galaxy Casino report Hikvision technical support is very timely and effective.
The system is mainly used for establishing security in the case of theft or unwanted behavior, and for recording evidence in the casino when, for example, there is any suspicions of cheating during game play. Security staff can use instant playback to verify any event that might be disputed, with the pertinent information rendered clear and unmistakable on a monitor.
Results After the system was launched, event response time greatly decreased and claim settlement rate increased. Claims are resolved in less than a minute with the help of Hikvision’s Turbo HD system. The owner says customers are more confident and the casino seems more secure. Whether it’s climbing the peak of the mountain or aiming for the peak jackpot, Galaxy Casino is a winner!